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I cannot speak highly enough of Iconic Motorhomes. From our very first interaction with the business, each and every person we encountered was beyond pleasant and helpful. There was literally nothing that was too much to ask of the Iconic Motorhomes team.
In particular, team leader Richy was a stand out. Upon collection of our motorhome, he was so diligent and patient in showing us the ins and outs of the vehicle so that we could feel confident in travelling around, and therefore able to get the best from our trip. He answered all our questions with a smile and provided us not only with an easy to use guide for the motorhome, but also the reassurance that he was contactable at any time should we need assistance. You do not find customer service like this very often these days and we were thoroughly delighted. Thank you Richy!
In terms of the vehicle itself, we hired the Rio Black motorhome. It was absolutely perfect for the two of us on our road trip. Comfortable, warm, economical and user friendly, this motorhome was the ultimate way to experience the stunning beauty that New Zealand has to offer. If you are thinking of travelling to New Zealand, I cannot recommend the Rio Black through Iconic Motorhomes more highly!
We hired the Sundance for 2 weeks last year. This compact but luxury camper was perfect for the two of us touring the south island at the end of winter/early spring. The heating in the van was amazing, the kitchen and equipment were all in good condition as well as the bathroom and couch/bed. The van was small enough to fit in a standard outdoor car park which made stopping in towns very accessible. The staff were friendly and helpful throughout the booking and travel process, which helped avoid a lot of stress. There was a great range of extra's available to add on such as a power inverter, camp chairs and movie packs. This van was far nicer than some of the others we looked at, on top of having features like satellite television, an oven, and ultra-comfy driving seats, Iconic do not charge Road User Charges nor Mileage at the end of your holiday, so there are no hidden costs, and make it on par with some of the other "budget" style vans that are nowhere near as nice as the Sundance. We have already booked our second trip with Iconic to tour the North Island this year. Highly recommend the team and vans at Iconic.
Our last rental with Iconic Motorhomes has been the 2nd this year, so thought its about time to review .
From the first email contact service has been prompt and professional.
There are many motorhome rental companies in New Zealand and many motorhomes on the road, but they are certainly not all the same.What you receive from Iconic is more like a luxury hotel on wheels. Both of our rentals were 3-4 weeks ,the Swift motorhomes are well suited to New Zealand designed to handle European conditions ,we had -4C at Mount Cook and inside the gas heating was sensational.
The Fiat Ducato is easy to drive especially on the windy roads of NZ and not heavy on fuel. We were looked after on both rentals by Luisa in Auckland,who meticulously ran us through the workings of the vehicles,we had no issues with our vehicles ,fridges,stoves ,12 volt systems when off grid ,even the auto sat dish worked effortlessly.
l would not hesitate to recommend Iconic Motorhomes and have referred several Australian customers to them..........and will return to Iconic next March.
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