Browse through our motorhome hire reviews
If you are looking to hire a motorhome in New Zealand then look no further as Iconic Motorhomes are brilliant. We hired a Swift Bolero for our trip exploring South Island. It was immaculate inside and out, with great attention being paid to ensure that it was thoroughly clean. It was very well equipped for cooking, was well supplied with washing up sundries, laundry detergent and the bathroom toiletries were a nice touch. We received a warm welcome from Richy in Christchurch and his familiarisation tour of the vehicle was thorough without being too long. Having seen other hire company motorhomes on the road we have absolutely no doubt that we chose the right company. It was well worth the money for a luxury motorhome experience
We just returned after having 16 days of splendid holiday in North Island New Zealand.
Our first family trip to New Zealand and Iconic made it absolutely wonderful with their excellent service from Julie and David and the lovely spacious Escape 696 Motorhome that gave us the comfort of being home as a family at all times whilst on the road for the entire 16 days in the North Island.
Highly recommended this Company.
Thank you Iconic”
Iconic met every expectation from start to the final minute we unwillingly handed the keys back.
We rcvd email updates with locations, suggestions for attractions & routes. Pick up Auckland Julie quickly assessed we were after a more bush, DOC site holiday & assisted us with locations & publications to assist in the actual plan coming together.
She was fantastic going thru the details of the van & how to operate everything. From Darwin, Australia a trip to New Zealand is not without being chilly. She ensured we had plenty of warm bedding with an extra snuggle rug for those nights when we could watch the stars.
Being just the 2 of us we wanted something that we could get around in easily we opted for "Rio". What a little dream machine, my husband did most of the driving as he was enjoying it so much. Pushed in once to have a go & it was not quite as bad as I anticipated. Rio was easy to keep on the road & didn't feel like driving a truck. Fuel economy was better than expected, extremely pleased coming in under budget. As our itinerary took in plenty of small, winding country roads Rio was a perfect choice for us as he gave us full accessibility with all the luxuries.
We had ample space in the back for the bathroom area, being mostly DOC sites this was used regularly, a full gas oven used on those super cold nights for a nice hot dinner and warm Rio up. Fridge/freezer ample space for 5days food, beers & wine. We opted for a few extras - invertor allowing us to charge items whilst driving that did not have USB charger (great item offered by Iconic if you are after that bush experience); BBQ used regularly taking advantage of the area.
Returning Rio, Ritchie welcomed us back like we were family, not strangers returning a vehicle, helping with whatever we required.
This holiday was a life changing event for us & couldn't have been such a smooth journey without Iconic Team's assistance. We can't thank you or recommend the team or vehicles highly enough.
We will be back!
This was our second trip around New Zealand with an Iconic motorhome. Having had such a positive experience 2 years ago, we were keen to use Iconic again and they didn't disappoint. Great service throughout, always a prompt response to any emails or queries and it was lovely to see Richy again, who is now based in the Christchurch depot. Having previously hired a Bolero we opted this time for the smaller Rio van to give us easier manouvering around some of the smaller campsites etc. Although more compact, and you do have to make up your bed every evening (we developed a carefully choreographed routine), the Rio was very comfortable and economical for our fantastic 5 week trip covering over 3500km travelling around the South and North islands. Our van was often admired by other campers - keen to have a look inside.
We would highly recommend Iconic to anyone considering a road trip and yes we will be back!
Thank you to all at Iconic.
First class service, pristine RV, easy check-in and check-out! We were thrilled with our experience renting from Iconic and would refer them to anyone looking for an adventure in New Zealand.
Don’t use anyone else but Iconic! What an amazing, friendly and customer service focused team. They are a family business and it shows!
We had originally booked the Bolero which would give everything you needed, but last minute my husband upgraded to the Kon Tiki. Not cheap, but value for money - it makes travelling no chore but instead a little bit of luxery on the road....you also get enviable looks when you pull up at night!
Can’t recommend the Iconic team highly enough - a huge thanks in particular to Kay and Richy who were always available for questions - even when we were on the road. If you can also get it - book the Kon Tiki!
We used Iconic in Christchurch.
Campervans are top notch (we rented a "Sundance") and service has been great since the first Email exchange.
If you like high quality camper vans, personal and welcoming service, Iconic is the place to go
We hired the 2 person motor home Rio.
It was so easy to drive and handle. We loved how it is designed for ease and comfort and every little detail is functional.
The heating system is awesome, we loved having the luxury to sleep peacefully watching the stars while being warm even at the most remote places.
We cant brag about our experience enough in NZ travelling the South Island!
Have to give it to Iconic's excellent service to make it all more special. We highly recommend their motorhomes compared to others, once on the road we realised our decision to go with them was totally worth it!
Little things matter and they had it all figured out for ya!
PS: we loved the little tourism radio gadget, we used it through all our drives and probably ended up exploring way more than we would have on our own :)
Couldn't recommend Iconic Motorhomes more highly. Seriously, the reviews are real.
The customer service is so top notch and they really go the extra mile to make the experience special.
Very good quality rental, and friendly staff
This is a Google Review
Great service .. Great motorhomes.. go see Richie at Christchurch office
This is a Google Review
We didn’t really need convincing after our first affair with an Iconic Bolero, but our latest experience has put it all beyond question.
Without a doubt, Richy in Christchurch and the rest of the Iconic team offer a service that’s second to none. Nothing is too much trouble, even when dealing with pesky phone calls once you’re on the road.
Friendly, professional and considerate – worth every cent.
I was looking for a higher end comfortable camper van for our journey around the South Island and my searching led me to Iconic as one of the only luxury level of motorhomes to rent (for hire) in South Island. They did not disappoint!
From my initial connection I was convinced they were worth the slight premium you will pay (its worth it!) and the right company for us. They gave us tips well before our trip and the transaction to book the motorhome was seamless.
Richy met us very early and walked through the whole vehicle and then left us with his number and was available at some ungodly hours when we ran into couple of small snags with the vehicle! Once we figured out the lay of the land with the workings of the motorhome - we fully enjoyed everything it offers.
The Kontiki was perfect for us. We wanted a bit of space and we wanted a bedroom - with room to move on both sides. The whole vehicle is really well appointed and comfortable. It's new. The motorhomes are all very new and in excellent shape. The fridge is a great size - we cooked multiple nights as well. The cookware is all really good & the utensils etc are well thought out so you can really cook a lot if you wanted to. The tvs worked great too. The amount of light in the motorhome is astounding - the skylights really help in all areas. The bathroom was fantastic - albeit tiny as you'd expect. If you are a big person - you might struggle but we are smaller people and it worked great. Shower is awesome. Just remember to always turn on the hot water before you need it!! It heats up quick and i was able to have a good 10 min HOT shower whenever I wanted.
Richy was always a text away and let us spend the last night we had in Christchurch in their parking lot as our flight was early the next morning!! Could not have been any better.
Excellent motorhome; excellent service...and I'm telling you - we were THE most luxurious motorhome on the road! If you like a bit of luxury in a camper van, Iconic is for you!!
Regular travellers will be used to looking at reviews and travel company's brochures / web sites with a certain degree of caution. Sometimes even a healthy scepticism. "Quality" and "customer service" are words which flow all too freely from the ad agencies pen. However, my own experience is that for Iconic motorhomes these words are probably an under statement. We recently had the most fantastic holiday on South Island with the joys of a Bolero motorhome. From my first contact to the last I received nothing but interest, advice, knowledge and a desire to help. And as this was with different people, its obvious that a culture of exceptional customer service runs through the whole team.
The Bolero is the highest quality rental we have seen. Spacious, comfortable and thoughtfully well equipped. A permanent bed makes such a difference - not just for comfort and a good night's sleep, but also avoiding the chore of the nightly ritual of rearranging bench seating and fitting bedding. State of the art systems made it incredibly easy to operate. It was warm and cosy in the spring evenings; and had all you need for easy freedom camping.
But on top of that Iconic made the whole process of booking, pick up and return effortless, slick and convenient. They treat their customers like adults and welcome guests; trust them and have a set of terms and conditions which are both fair and sensible. Its little things like this which mount up to a memorable experience. Ricky at Christchurch was unfailingly helpful, enthusiastic and knowledgeable; dealing with the odd random question from me with good humour, patience and advice.
This is a small family business that deserve to succeed and certainly warrant the hard won support from knowledgeable travelers - you will be well satisfied if you place your faith and trust in them. 10 out of 10 is an easy decision to make.
I took some time researching camper hire companies in NZ and really pleased that we decided to go with Iconic. When we arrived after a long flight both Julie and David were really welcoming and helped us through the handover process which included a really thorough explanation of how everything worked so that when we left we had real confidence in what we were doing.
The camper van itself was superb (Swift Rio), very comfortable and above all really easy to drive and economical.
Customer service throughout was first rate with no issues on handback either.
Well done all at Iconic, although a little more expensive than some of the other companies we both agree that it was money well spent.
Thanks Mike and Ceri
Couldn't recommend enough
You couldn't ask for more.....what a fabulous company from the people, their knowledge, customer service levels right down to the equipment in the motorhome.
This was a holiday of a lifetime for us not just a visit to New Zealand but a British and Irish Lions Tour too. We wanted everything to be perfect and Iconic did not let us down.
David at the Auckland branch was the best ambassador of customer service we have come across pretty much ever. Nothing was too much much trouble and he was genuinely interested in our holiday.
From the outset, over a year before arrival, the Christchurch branch helped with our preparations and their advice and tips proved to be amazing.
Our motorhome was of top quality and had everything we needed to make it a home from home. We were extremely comfortable and the envy of many a supporter!
Well done Iconic .....if only all businesses worked to your standards.
Amazing customer service and incredible campervans.
The whole experience of renting a van from Iconic has been excellent. The team provided so much support and flexibility when planning my trip to ensure I had the best time which I really appreciated and when I was on the road they were always available to answer any questions I had.
I can't recommend Iconic enough and they should definitely be your first choice for campervans.
Iconic were recommended to us, by our friends, as I was struggling with the myriad of choices for motorhomes and wasn't being impressed by many of the other sites and companies. Using Iconic was one of the best decisions I made for our New Zealand experience. I cannot speak highly enough of the customer service we received. All of the team are exceptional people and are passionate about their country. If we come back to NZ, and believe us we want to, we will have no hesitation in using Iconic Motorhomes again. Thank you for helping to make our holiday so enjoyable.
My wife and I hired an Iconic Camper (ex-Auckland) and the end of March and then spent a wonderful 10 days driving through the Coromandel and up on to Lake Taupo.
We had a marvelous time and loved our little van. Julie and David in your Auckland office were warm, friendly and informative and prior to that Kelly in your main office was wonderful. She couldn't have been more helpful and courteous. We would definitely use Iconic again.
I would be remiss if I didn't send a huge "thank you" to both Kelly and Georgia for their support and advice in renting a Bolero RV from Iconic for 5 1/2 weeks in April and March. The RV came well equipped and was in excellent condition for our lengthy journey. Take Kelly's advice and try not to "over plan" your trip. There are just so many things to see and do in beautiful New Zealand. Travelling in one of Iconic's RV's is the way to go. Thank you to Julie also for the fast and simple way in returning the vehicle.
Exceptional in every way from the people to the first class vehicle in top condition. I researched all the companies through Ranker's and Trip Advisor. Our first foray into motor homing AND driving on the 'correct" side of the road after a life time of right hand driving--so there was some trepidation which lead to our choice of the Rio which became our home for 6 wonderful weeks of touring NZ-north and south.
First, the people-Kelly was a huge factor in our decision with her immediate answers as we tried to decide 10 months ago, then the endless questions that we just couldn't seem to stop sending her humor, warmth and professionalism. It did not stop once we had booked, the answers came the same way for months always tempered with a smile and honesty. Once we were actually in NZ--the entire staff was cut of the same cloth--amazing! David and Julie handled the in-trip questions while Kelly headed on a rare well deserved "tramping holiday" of her own. So top quality people who's goal is to ensure you have a great problem free holiday--Julie was there with smiles as we returned the Rio and made the ending so easy.
Now--the vehicle--our criteria were:-two people-carrying bikes-small to fit parking and narrow roads-in top condition so no mechanical problems-and luxurious--oh yes--pleasant on the eyes meaning a bit of style and no giant logo naming us as "tourist". The Rio fit the bill 100%--we were only the second renters so it was brand new--drove very easily with the Ducato diesel and was amazingly economical. All systems worked well and were well thought out. Being this small we did make our bed each night--but that became a timed event of laughter each evening.
Suggestions?- If you get the bike rack make sure you are 6' 1" with long arms--if not, take the optional step offered for getting in and out of the vehicle. Definitely use the CamperMate app-bikes were a blast-try all camping-Freedom-DOC & Parks.
Great motorhomes - also very good handling and fuel efficiency! Very friendly and good service, would go with them again!
I really recommend Iconic Motorhomes! The staff (Julie and Kelly) was great. They gave us a lot of valuable information and were very kind.
Our Motorhome (a Bolero) was very good and much better than the motorhome of our previous experience in Iceland with another rental company.
We also loved New Zealand and expect to travel around the country one more time (with an Iconic Motorhome, for sure).
This was our second motorhome rental in NZ and by far the best. The Bolero was just like new, very well equipped and in full working order. This is a very comfortable motorhome for two and we had a few nights with three of us which also worked well. Very easy to drive and manoeuvre.
The booking process was straightforward and Kelly responded to our questions very quickly.
Pick up and drop off in Auckland was very smooth and we appreciated the time Julie spent with us making sure we were ready to go.
No hesitation in recommending and sure we will use again.
We visited NZ from the US, and rented a Bolero Camper Van from Iconic for our 3 week trip around the North Island.
Before our trip began, Kelly was super communicative and incredibly helpful with suggestions of how to spend our time, what to see, what we'd need to plan for, and opinions on timing for our travels. All her suggestions were spot-on. Because of her help and knowledge, we had an incredible trip.
Pick-up and return of the camper was seamless... Julie at the Auckland office provided everything we needed to know, and was supportive during the trip as well. She checked in a couple times during our travels to make sure everything was ok. Though nothing went wrong during our trip, Julie made us feel comfortable that she was there to help in case we needed it.
The camper itself was excellent ? clean, ran perfectly, fully equipped with everything we needed, and easy to maneuver for a driver (me!) that was not used to left side driving on two-lane roads.
We plan to return for a tour of Northland and the South Island. Iconic will for sure be the first folks we'll reach out to for that trip!
Having decided last year that we would travel around NZ in a motorhome, we did a lot of research in the UK on what sort of van we would be happy with. We fell for the Swift Kon-Tiki and set about finding if any were available to hire in NZ. Iconic jumped out as specialists and we could not have chosen better. Everything was easy and there was a great deal of pre-holiday support, advice and guidance from Kelly.
We particularly wanted to travel both islands and so it was important that we could pick up the van on the North Island and return it on the South Island. This was no problem for Iconic.
We were met at the Auckland depot by Julie who could not have been more helpful and very patiently explained all the many things that we needed to know before travelling.
The motorhome itself was all that we expected and were very pleased that we had chosen to go for the top end of the range.
We spent a very happy 3 weeks travelling around both the North and South Islands and were very sad to have to return the van to Kelly in the Christchurch depot. It was great to put a face to the person that we had so much help from via email over the previous few months. As we had a midday flight to catch it was a bit rushed but nothing was too much trouble, including her sending the 3 pairs of spectacles by post that I managed to leave behind!
We saw many motorhomes on our travels and the Swift Kon-Tiki stood out by a long way. Anybody wishing to travel to NZ for a motorhome holiday should try one and do it using the services provided by the Iconic team.
Our experience with Iconic was outstanding from the very beginning. Kelly was very prompt and helpful in helping us organize our three-week itinerary. The 2-person Bolero we rented was immaculate and very comfortable. Everything was as promised.
Overall, I would not hesitate in recommending Iconic to anyone ? its vehicles are definitely the nicest ones you see in the campgrounds, and, being diesel vehicles, they are extremely fuel-efficient.
Fantastic clean comfy spacious motorhome. We chose the Bolero which was perfect for the two of us.
Well equipped with a bed that stays up.
Virtually brand new. The service and attention we received from Kelly and the Team was exceptional...so much so this was actually our second year running with this company.
Last year's 'trip of a lifetime' has turned into an experience we can't help but repeat...we plan to book again for 2018!
Cannot say enough wonderful things about the Iconic team and especially Kelly!
From initial inquiry to returning our motorhome, everything was flawless.
We rented a Bolero for two weeks and had the time of our lives. This was a very well appointed motorhome with everything we would ever need on the road.The Bolero was easily the nicest motorhome we came across in our travels and we were happy to have some luxuries in our home away from home, such as a full size fridge, large kitchen and bathroom and even TV!
The motorhome provided great power and fuel economy at the same time. Will definitely be returning to this beautiful country and renting from Iconic again!
Everything was just perfect. A real luxury in comparison to other motorhomes.
Kelly from the Christchurch office was very helpful and assisted us throughout our journey
Hired a Swift Bolero from Iconic Motorhomes for 32 days, collected in and AKL and returned to CHC. From initial enquiry to collecting, the customer service from Kelly and the team was exceptional. We wanted a very comfortable Motorhome for the month and we're very pleased with the Bolero. Lots of great info provided and recommended a Kiwi Parks card for discounts including on the Blue-bridge Ferry.
Iconic are in a different league and were excellent.
If you want a luxury Motorhome I can't recommend them enough.
Let's start with the negatives... there are none!
Positives - how do I even begin?!
Kelly was perfect - from start to finish I've never worked with someone so efficient, so generous, kind and extremely helpful! If it weren't for her - I doubt our trip would have gone so well, she knows this business and this beautiful country inside and out, she knew exactly what we were after and helped us map our wonderful trip! I can't thank her enough, her daughter too; well as the saying goes "like mother like daughter" both amazing. The Bolero we collected 10 days ago, and it was fantastic, you really pay for the service and everything in between. From the dunny to the bed it's top quality, the finishing on the cupboards, it was great! I'm so sad to be leaving my little motorhome, my husband and I loved every minute of every day!
Anytime I had a question prior to collecting the bolero Kelly wrote detailed emails letting me know where to go and what to do, I'd never been to NZ aside from Auckland so we stuck to the South Island from Christchurch - she gave us so much info I was worried we'd never get to do everything, but she knew just where to go how long it'd take us, so we were able to do/go everywhere and finish up in Akaroa
Our flight was at midday and I was slightly worried about missing it, so she offered to let us stay in the iconic car park so there were no problems in the morning, and that really really helped us keep cool before our flight to Auckland!
Thank you again for everything, it was a stress free and lovely honeymoon! We'll definitely be talking you up around the world!
Bella and Alex - aka the frogs xx
This is the fourth time we have rented from Iconic and on each occasion the service has been first class and the vehicle provided excellent. There is a price premium to pay for this but as a percentage of the overall trip costs (especially when travelling from Europe), it is acceptable and well worthwhile in our experience. Kelly and Georgia deserve top marks for customer service and make the whole process of booking, collecting and returning the vehicle effortless and enjoyable. Highly recommended
We hired 2 Bolero Motorhomes from Iconic.
The presentation was immaculate and the service provided by Kelly was fantastic.
I cannot recommend them highly enough.
Nothing is too much trouble and inquiries are dealt with immediately.
We hired very good 2016 4 Berth Bolero.
Great helpful management team.
Will come back in 2018 and use Iconic again.
Blown away by NZ.
What a country....
I am so thankful for finding this rental company. We rented the Sundance which is the smallest in their range, and from the moment we saw it we knew it would make our holiday. Apart from the modern look and lush feel of the Motorhome, Small details like the larger water and waste tanks, fridge that worked also on gas, heating also, four burner hob, satellite TV ... Are really things you would take for granted but help not being dependent on holiday parks, constantly looking for dump stations, water etc. the van was very powerful, even for the steep Queenstown roads! We went throughout NZ in 3 weeks with this Motorhome, did about 4000km, and the van is very economical too.. Also had Cruise control !!! Kelly was very hospitable and was always available for my every query. Thanks guys, definitely see you again !
I highly recommend Iconic Motorhomes in Christchurch. We rented the Bolero 4 person motorhome. Although it was only my wife and I, we got the 4 person because we preferred having the additional seat that could be used during a drive. This model had a permanent bed in the back, a nice kitchen in the middle and the couch and table behind the drivers seat. There was sufficient storage and Iconic even stored our 3 big suitcases in Christchurch so they wouldn?t take up space during our 3 week holiday. The kitchen layout was very usable. The sink was adequate but we generally used the campground kitchens for dishes after finding out how wonderful New Zealand campgrounds are at providing kitchens.
The reservation and pre trip process was superb. Kelly, our contact, was very responsive during the booking process. She even provided us with suggestions for our trip when we asked.
The motorhome was ready and waiting for us when we arrived. The Bolero was clean and well maintained. Georgia gave us a thorough walk through the day of pickup. They even had a picture taken of us in from of the Bolero before we left.
During Trip, we only had a couple issues. One, which was my fault when I scraped the rear bumper while pulling out of a scenic stop and not realizing a dip was too big to pull straight out of. The only issue with the camper was the backup Camera stopped working. We called Iconic and they walked me through possible reasons and even had me replace a fuse. Replacing the fuse didn?t fix the backup camera but we always had the non driver get out when backing anyway so it was just an inconvenience.
Post Trip, Iconic was ready for us when arrived. The checkout process was quick and they even called us a cab to get to the airport.
Overall, out experience with Iconic motorhomes was excellent and I would definitely welcome renting from them again if we get back to beautiful New Zealand again.
Without any doubt the best motorhome rental agency we ever used in all our travels around the world. Thanks Kelly in Christchurch and Julie in Auckland for helping us to plan our awesome NZ motorhome experience. Both vehicles were top notch and we could clearly see the envy from the neighbors campers every time we pulled into a camping. Rating 10 out of 10!
These guys are easily the best motorhome company in NZ. The whole process was incredibly smooth and Kelly was so helpful every step of the way. When we picked our motorhome up in Auckland David was great and explained everything perfectly. Along the way any problems that arose were solved immediately and we could always call for further assistance.
We finally got to meet the rest of the team when we returned our motorhome in Christchurch and they were all so welcoming and friendly.
If you want a stress-free, relaxing motorhome experience in NZ then these are the guys for it!
What a pleasant experience it was to rent a motorhome from Iconic Motorhome. From the booking process to the return process absolutely everything was beyond expectation. The motorhome was as advertised and prepared immaculately and the customer care was simply impeccable. All our questions were patiently answered, an itinerary was prepared for us, an efficient and clear hand-over was made, they stored our empty suitcases so we would not feel cluttered, they quickly and professionally provided help when we had a few issues on the road and were welcomed like if we were coming back home when we returned!
Highly recommended if you want a hassle free holiday in a luxurious motorhome.
Iconic is without doubt an excellent motorhome rental company. We rented the Bolero model for 28 days. We are from Brazil and from booking the car to the final delivery the service was wonderful. Iconic staff is super professional, personable and efficient. The car is very easy to drive and the details it offers are amazing. This was the best experience we had on a motorhome.
How can I put down in words how amazing our experience with Iconic Motor Homes was... from the first inquiry 5 months in advance till the day we returned the motorhome in Auckland, I can honestly say only great things about the whole experience. Kelly from the Christchurch branch was soooo helpful from the beginning and even helped us plan our route. After closing a very decent contract and for a great price with Iconic all the communication up till the rental was perfect, Kelly helped me an answered every single questions I had almost instantly and we had the smoothest landing in NZ. The motorhome (Sundance model) was amazing as described and as shown in the pictures, everything worked perfectly for the entire 28 days in New Zealand. The bed was comfortable, the interior was nice and spacious, we had everything we needed set for us (towels, linens, utensils, plates, soap and shampoo, pots and pans and lots more). We used everything on an everyday basis, we cooked, showered and mostly stayed at a freedom camping sites. We had no problems at all with the motorhome and if we had any questions, a quick call or text to Kelly and we were answered. We were so proud of our campervan through our trip and even showed it to strangers camping next to us so they can be amazed as well !!!
Overall, this trip and especially Iconic Motor Homes really made our trip as amazing as it was. We are so happy we chose them and we recommend everyone to do the same ! we will surly return and do business again with them, I promise you that !!!!
We chose Iconic simply by reading the internet and could not be happier with our choice and experience. Kelly from Customer Care in Christchurch was just so helpful, asking us what we liked to do and then providing us with an itinerary and suggestions. From the minute my husband , my 13yo daughter and I set foot in the van it felt like a little home away from home. It was almost brand new and I understand Iconic's policy is to use only vans up to 2 years old. It was perfectly clean with every best deisign and modcon . The use of space was incredible and every detail was thought of. We would highly recommend the BOLERO van for 3 people. The front seats swivel to become dining seats, the dining table converts to a bed in really easy steps , the storage is really good, the kitchen is extremely user friendly and has every utensil you can think of. The bathroom is compact but the separate shower is really good and the swivel loo is a great design, there are 2 tvs , and we hired the movie pack, so much fun to snuggle up at night and watch a movie. New Zealand is an incredibly beautiful country. Kelly has not only a love for her homeland but a great knowledge of it. Her experience shines through and we followed her suggestions with a few variations along the way. My hubby did all the driving but he said the van was great to drive. We travelled in Sept/Oct when the weather was still quite cool and there were no issues with traffic anywhere or with booking in to campsites. we mostly used the formal sites and it's worth buying a kiwi card or Big10 pass to get discounts on sites as well as attractions. Kelly will assist. We only 'freedom' camped a couple of times but next time we travel to NZ we will be a bit more confident. We recommend the GPS and a must must is to get the 'Tourist Radio' set up which is a pre-recorded device matched with NZ tourism radio, it is SO informative and useful and the music in between really good! We will be back to beautiful NZ. Thank you Kelly
Lived up to and exceeded our expectations.
The camper van we rented was the Bolero and it was perfect for the two of us.
Iconic provided us with lots of towels and sheets as well as offering touring advice and tips.
We had a very early flight home and they checked us in late on a Sunday afternoon and allowed us to sleep in the van at their depot.
They arranged a taxi for the next morning too.
It was a wonderful way to see the beautiful NZ country.
Definitely would recommend Iconic.
We decided to book with Iconic as they had better reviews and ratings than all the other Motorhome hire companies and the motorhomes appeared to be newer models. They were more expensive, but I am prepared to pay for quality. From the initial contact with Kelly from Iconic, we could not have received a better service. She provided us with an initial itinerary, which was extremely helpful when planning our trip. All our e-mail enquiries were answered promptly. The booking was easy, and we were kept informed of when payments were due and taken.
The day we picked up the van in Christchurch, her daughter Georgia went through the handover procedure and explained everything about the equipment etc. The van was very clean, well set out, with plenty of linen, towels and kitchen equipment, all of very good quality. Maps and campsite information was also provided. Kelly had recommended that we obtain a Kiwi Club card so we could get discounts at their sites and a discount on the ferry from South Island to North Island. We did have an unfortunate experience of someone hitting the front of our vehicle and driving off (we were not in the van at the time) we informed Kelly by e-mail, she was very understanding and just advised us to continue with our trip as the damage did not warrant a change of vehicle or urgent repair. We had a great time exploring both Islands, visiting many of the attractions recommended by Kelly. We returned the van to the Auckland Depot, the hand back was quickly and efficiently carried out, there was even a card with a photo of us standing by our van given to us as a memento, a nice touch. A taxi was arranged to take us to our hotel. We would not hesitate to use Iconic again and would highly recommend the company to others considering a motorhome holiday. First Class service from start to end.
We rented the "Kon-tiki" camper van and couldn't have been more pleased. The vehicle drives like a dream, making quick work of New Zealand's windy roads. The finishing are reminiscent of a high-end hotel room. The free-standing bed is extremely comfortable. The kitchen and bathroom have every modern convenience you could want.
If you're looking for the highest quality camper van rental in New Zealand, look no further.
What an AMAZING vacation! From the moment we made initial contact with Kelly via the web to the day we dropped the vehicle off, we were constantly reminded that choosing Iconic Motorhomes was the right choice. We spent 10 days driving the Bolero through the South Island and it found it to be an incredibly capable vehicle for the varied and constantly changing geography and road conditions. We wanted to see as much as we could in our short time on the ground and having a true motorHOME to do so was invaluable. It was incredibly easy to drive and had all the comforts of a small apartment. The preloaded movies were a nice touch and after long days of driving it was great to unwind with a glass of wine and a flick. Kelly was always available to answer questions via phone call or text and her recommendations on "must see" points of interest helped us to create an itinerary that we found to be perfect for our limited time in NZ. Though Kelly was our primary point of contact, we'd be remiss if we failed to give a shout out to Kay and Georgia as well as all the technical staff that keep these motorhomes showroom ready. You simply cannot go wrong with Iconic and we plan to use them on the North Island when we return. Thanks again for making our vacation one for the record books! Cheers!
Kelly and the Iconic Christchurch team helped to make our first trip to NZ such a wonderful experience. It was our first time road tripping in a camper van and we fell in love with our trusty little home on wheels aka Sundance. From the initial point of contact, the experience has been so personal. Kelly went above and beyond just someone to rent our motor home from and helped us review our itinerary and plan it. Without her help, we would have missed some amazing times and experiences such as the Omarama hot tubs. We had no issues with our Sundance, it was easy to maintain, clean, very fuel efficient and super zippy. It came with everything we needed to prepare meals, the bed was comfortable and we couldn't recommend Kelly , her team and the Iconic motor homes enough. Thank you guys for such an amazing experience and for all your help.
We rented a brand new Bolero from Iconic RV for about two weeks to tour both the North and South Islands. This was our first time ever renting an RV...and also driving on the left hand side of the road. Needless to say, we didn't know what to expect and had a lot of questions.
When we went to pickup the RV in Auckland, we met Richie who patiently answered all of our questions (about an hour's worth) and also took us on a practice drive to teach us the rules of the road. The RV was spotless, fully equipped, and the floor plan couldn't have been better. We had a bed in the back and two bench seats right behind the captain's chairs. It was great to pull off the road, open up the giant windows, and look out at the crashing waves and wildlife on the shores. This was even greater on those days where the weather was bad - the RV was warm and dry.
The kitchen had everything we needed to cook full meals and the waste water disposal system was incredibly simple to use. The interior was really nice, clean, and modern with excellent finishes. I'm approximately 2 mts tall and there was enough room, even in the bathroom, to move around.
We did a lot of driving, including several twisting mountain roads and it handled really well - more like a car than a truck. Gas mileage was excellent and we only had to fill up a couple of times.
It was such a great experience that we talked about how to purchase something similar in the United States. When we finished our trip, Richie took a picture of us in front of the RV and the hand off process was very easy. We chatted a bit with Kelly about our visit. Everyone at the office in Christchurch was incredibly friendly and helpful.
We would pick Iconic Motorhomes over any other company for our next RV rental in New Zealand and hope to visit again soon.
Had a great overnight and good trip home. Everything working great so a big thank you to yourself and Kelly for time spent with us going over everything. We are looking forward to getting out and enjoying ourselves in our motorhome, very exciting times ahead. Once again thank you so much for your time and fantastic service you have given to us it is very much appreciated.
John and Lynley
Stop contemplating everyone! Just do it?.hire one of these beauties from Iconic Motorhomes! Our son traveled around the South Island a couple of years earlier, and had warned us to get a ?comfortable motorhome?? so, on investigation, I found Iconic.
Kelly was wonderful in giving us the information we needed to make sure we didn?t miss the very best places to stop in the South Island. Their service was second-to-none.
The motorhome had everything and more! We were VERY surprised that free-camping essentially meant the only function missing was the microwave!
Easy to drive, park and manoeuvre (great lock for a long vehicle!), my husband was most impressed, especially with the fuel economy and the overall handling. Centrally heated, the van had a full kitchen, bed that didn?t require folding away, shower, toilet and comfortable seats. Loads of room for storing clothes and food!
A funny thing occurred when reluctantly returning the vehicle to Christchurch. We thought Iconic could do with a tip?.what about a small vacuum cleaner for the small area of carpet? Well, the cupboard under the fridge was opened to reveal, you guessed it, a small vacuum!! This van has everything!
Luxury hotel on wheels. We loved it . Two weeks wasn?t enough - three possibly could have done it - four ideal!!
Just wanted to say a big thank you to Kelly, Richie and the rest of the team at Iconic. We rented the Bolero for the month of July and explored mainly the south island. From start to finish it was the most amazing experience. Customer service was excellent from the second we booked. Kelly did us the most detailed itinerary based on our preferences with great information and recommendations. Once we arrived we got a thorough introduction to the van from Richie. All of Iconic's vans are top of the range motorhomes and you are unlikely to see anything better as you travel around NZ. The Bolero was perfect for 2 people, though it can sleep 4. There was tonnes of storage room and the van was beautifully finished inside. One of the best features is its shower in my opinion, which is a good size and enables you to have a proper shower rather than using the ones at the campsites, which are cold in winter. Don't be put off by all the stuff like emptying the toilet...was so clean and easy to do. The campsites are all well set-up for that kind of stuff anyway. Any questions we had were patiently answered whatever time of day we rang. The Bolero has great temperature control and you can have a warm nights sleep on a very comfortable bed. Finally I would say the van had a superior kitchen which enabled us to prepare proper meals in it. It has a proper gas oven and hobs, as well as a large fridge/freezer. Many vans we looked at for other companies either did not have an oven or didn't have a freezer. So I can highly recommend Iconic, great vans and great service. Many thanks!
A friendly, efficient and informative company that exceeded expectations. In a crowded market, the Iconic Motorhome group stand above their peers and represent outstanding value for money. We hired an Escape for our family of 4 and found this to be more than adequate and I was pleasantly surprised at just how well it drove and how economical it was. Thumbs up to the team at Iconic Motorhomes - certainly great brand ambassadors for tourism in New Zealand.
We rented the Bolero for 12 days of fun. My wife and two children aged 8 and 9 (boy and girl). Renting the campervan from start to finish was extremely smooth with no hick-ups. We arrived in Auckland to pick up the vehicle and were given a good briefing before heading off. The van looked brand new and was immaculate. A lot of attention to detail has been given to the contents and ergonomic. What really, really impressed me from day 1 to the last day was the diesel engine that never failed to perform even on wet roads meandering around impossible mountain passes. My wife was able to cook 3 course meals every day with no issue. One gas bottle almost lasted the entire trip with cooking daily, hot water and some heating. I really liked the fully made bed at the rear of the van! II didn't have to bend down in the van as it is quite high. The full shower room was amazing. The fridge was also great too. My best friend was certainly the tom-tom navigation system that worked very nicely.
We would definitely use again when we return!
The Bolero motorhome we hired was very clean and tidy. They supplied all the linen which was top quality i.e. thick towels and spares. We had outdoor chairs and table supplied. The handover was excellent with Richy showing us all the ins and outs. On the trip everything worked as it should. The van was new and in excellent condition. Overall a pleasing experience. Nearly forgot that Kelly helped us out with providing info on where to go and what to see in the time we had and handled all the bookings and enquiries in a smooth manner. Overall I couldn't fault the service.
We rented a Sundance motorhome from Iconic Motorhomes for two weeks. The service we received from Kelly and the team was exceptional. They provided recommendations on places to visit, a detailed and insightful briefing on how to use the vehicle and were flexible with pick-up and drop-off times. The vehicle was in immaculate condition and perfect for two people. We would highly recommend Iconic Motorhomes and would like to thank Kelly and the team for all of their assistance - we had a great holiday!
We loved our entire experience with Iconic...from our initial email interactions with Kelly through the actual choice of the Sundance RV! Kelly was incredibly helpful and thorough throughout the entire booking/reservation process. Once we picked up our Sundance and hit the road, we fell in even deeper love with the Iconic experience. Despite seeing literally hundreds of other camper vans and RVs on the roads, we knew that we had one of the best vehicles available! You'll not regret booking with Iconic!
We had a fabulous time in our Iconic Motorhome. The staff were great, & Kelly gave us loads of advice when planning our trip. Other camping holidaymakers wanted to come and look at our beautiful MH. It was so incredibly easy to drive and I loved the camera that replaced the rear view mirror.
So many holidaymakers we met complained about the sand flies. We had screens on the windows, vents & doors that kept them out of our Bolero.... We were also impressed at how great on diesel this motorhome was.... Iconic Motorhomes might be more expensive but it was sure worth the money. We had a brand new motorhome that was very well kitted out for our trip. We would definitely recommend this company to any and everyone..
We rented a camper van from Iconic for 3 weeks from Christchurch. We were coming from the states, so we needed some help and guidance about places to go and some good insider tips. Kelly worked with us to rent us the camper van, and then helped us with itineraries, and had lots of helpful tips for our trip. The camper van was great (we had 2 adults and 2 kids) and the set up was perfect. It was in pristine condition when we got it. The super friendly staff walked through everything with us so we were clear on how it all worked and they held our luggage while we were on the road. We had one question while we were out traveling, and Kelly was easy to reach on her cell for immediate help. I can't recommend Iconic and Kelly (and her team) highly enough. They made our dream NZ vacation a hit.
My Husband and I chose to rent from Iconic Motorhomes as the Swift Bolero seemed the most appropriate lay out for our needs. We spoke to Kelly on the phone before we arrived in NZ and she was extremely pleasant and helpful. When we picked the motorhome up we were given plenty of instructions and given guides and a suggested itinerary which was helpful. The motorhome was well equipped and Kelly also lent us adapters and even a cell phone which we returned. The motorhome was new. I think we were the second renters. This was our first time in a motorhome and it turned oit to be a wonderful experience. We would highly recommend Iconic Motorhomes and we intend to return and rent from them again
I just wanted to leave a review about Iconic Motorhomes NZ. They were amazing from start to finish. They were very accommodating, regardless of my many questions! Kelly and the team ensured we were very comfortable and explained every aspect to us with a great deal of patience. If I were going to go on another camper van journey, I would definitely use them. I cant say enough good things about them. Thank you for making our trip to NZ so amazing.
From the first enquiry to the last e-mail, we had great service from the company. All questions were answered promptly, and Kelly took the time to find out what we liked doing, and gave us some excellent ideas of places to go and things to do. And WOW! When we saw the motorhome! Brand new and very luxurious. Beautifully appointed, and with wee extras such as insect repellent, salt and pepper included. Kelly arranged our Kiwi card for us, so we could book things with discount before arrival. A lot of people on campsites and in the street commented on the lovely van.
We had a minor problem on our first Saturday evening - we felt bad about contacting them, but all sorted.
We had a wonderful time in New Zealand, which was enhanced by living in such a great motorhome.
We had left hiring our camper van a little late and we were so lucky to find Iconic. From the moment we first contacted Kelly she couldn't have been more helpful. Lots of suggestions as to our route and places to visit as we did our first ever camper van trip on our first adventure to NZ. When we picked up the van it was spotless and we had a good length of time being shown how everything worked. The interior was surprisingly spacious and extremely well laid out. We had plenty storage for all our belongings. We were also impressed with the heating and the "smart" fridge which switched automatically between battery, power and gas.
The camper van was a delight to drive, fuel efficient, and had good wing mirrors and rear view camera for reversing. We found the 6 speed gear box served very well on some of the steep hairpin bends.
When we got on the road and had our first stopover I was delighted to find 'real' coffee and a cafetiere. A definite home from home experience.
We would highly recommend Iconic and the 'smaller' Sundance which was perfect for two people.
For our trip to New Zealand, we (2 adults + 3 year old child) decided - after much research - to rent a Bolero from Iconic Motorhomes for our 22 days trip. Overall, we had an excellent experience with the Bolero as well as with the staff from Iconic, in particular Kelly and Richie. From the first contact, everything went very smoothly - exactly the experience you would like for your holiday. The Bolero was very well equipped, including vacuum cleaner, a change of bed linen and towels, comfortable outdoor chairs and loads of pillows. During our trip, we had a couple of questions and every time we called Richie (once even on a Saturday afternoon!), he was extremely helpful and knowledgeable and was able to solve all matters.
We would highly recommend Iconic Motorhomes and the Bolero!
We are a family of 5 from the United States. We rented a 6-person campervan from Iconic Motorhomes leaving from Christchurch, and had an exceptional experience. Not only did the folks at Iconic respond quickly to our early questions about availability (other companies were much slower or not at all), they gave us lots of helpful travel planning hints in advance of our trip. The pick-up and drop-off process was efficient and personable, with our kids being entertained the entire time. I felt as though we were part of the Iconic family. The camper van didn't have a single problem during the week we used it. There is no question in my mind that we would use Iconic again in the future, and recommend that others start their planning with them.
We rented a super motor home from ICONIC, admired by other campers throughout the holiday. Everything we wanted. Kelly and her team were really helpful and everything went smoothly. We had an unforgettable five weeks.
We had an amazing experience renting an Escape motorhome from Iconic. We are a family of 5 who traveled 16 days in NZ. The vehicle was very comfortable and in perfect condition, almost new, and indeed had a very good gas-mileage. The Iconic staff was super helpful in recommending us an itinerary and places to stop, making sure to provide us with a lot of information. You can quickly notice staff that really cares about your travel experience. They are super responsive all the time. I have rented motorhomes several time in the U.S. and Europe and this one ranks as the best experience so far. I can´t recommend them enough.
We had an amazing experience renting a Bolero Motorhome from Iconic. We are 2 adults and traveled around New Zealand for 23 days. We picked up the Bolero at the Auckland office and were met by Richie who introduced us to the Bolero very patiently and explained everything in detail. He also put some extra things like vacuum cleaner and bed linen to change. Worth to say that the Bolero was a brand new 2016 model with only 25 km run so far. When we had a little technical issue which was caused by our missing experience with Motorhomes and not due to a technical issue of the Bolero itself we called Richie who could help us solving this issue very easily. The Bolero was very comfortable, luxurious, in perfect condition and well equipped with everything you need for a New Zealand adventure. We had an amazing contact to Kelly and the Iconic team from start to finish in Christchurch. Kelly sent out itineraries in advance and recommendations where to stop. Also when we had to contact Kelly and the team to inform them about a little dent in the cabin door which was accidentally caused by us they were very helpful.
Kelly and the Iconic team are excellent in what they do, especially amazing customer service and we will definitely go straight to Iconic the next time we plan to travel around the beautiful country.
Thank you very much and Cheers to Kelly, Richie and the Iconic team!
We have received friendly, knowledgeable and personal service, from our first enquiries to handing the motorhome back at the end of our holiday. Extra information was readily available to help us with planning, emails were answered very promptly.
The motorhome provided exceeded our expectation, everything provided was of good quality with extra touches to give a luxury feel.
Kelly and the team at Iconic were unbelievably helpful when we left our booking process a bit too late. We had a lovely motor home which was well equipped and in great condition. Kelly gave us loads of really helpful tips for our journey, took the time to go through the van and set us on our way. Unfortunately I had an accident with the van the day before I was due to return it and what really stood out for me was the way the Iconic team made me feel ok about this and then did their best to keep repair costs down so that I had most of my deposit returned. The Iconic team really excelled in this and I will definitely go straight to Iconic when I next plan to hire a motor home.
A great company providing a very easy booking service. Kelly answered all my initial questions the provided me with some great ideas to make the most of our 4 weeks in New Zealand. Richie was waiting for us at the Aukland depot and went through the orientation comprehensively, set the Sat Nav up for the nearest supermarket and we were on our way. The Campervan performed really well, the automatic 6 speed gear box in our Swift Bolero made driving the mountain passes easy. The motorhome was very comfortable ,the fixed bed a real advantage and the big fridge freezer meant all our food kept fresh and cold. We even had ice cream for pudding. Richie there to welcome us back. Our bond was returned very promptly. All in all fantastic holiday made all the better by a trouble free rent form Iconic Motorhomes
Truly fantastic we hired one from iconic in January 2016 for 22 day and it was a professional experience 10/10 from the start, Richie in Auckland Department was so professional and Kelly and the team at Iconic were fabulous to deal with from the first email contact 10 months ago, We hired a Bolero the motorhome was perfect configuration for our needs fixed bed at the back and dinning area at front and had all the creature comforts and trimmings even satellite tv. It's a little more expensive than some but well worth the extra the van is far superior to the one we hired 3 years ago from a well known motorhome company and we saw many of this vans again on this travel there just basic and dated! We can't fault Iconic the service and product is fist class, we will be back soon I hope.
Kelly and the team based at the Christchurch depot go that extra mile to make sure that their clients get the very best from their motorhome holiday in their wonderful country. By the time I met Kelly in person, I felt as though I'd known her for years! She is incredibly good at her job; efficient and knowledgeable about every region and it's attractions but she brings a special warmth and kindness to her job which we will always be grateful for. I've never known anyone to write such a comprehensive suggested itinerary with campground recommendations. The motorhome itself was immaculate and so well equipped, we wanted for nothing and quickly felt more houseproud about it than our own home! We would recommend Iconic to anyone thinking of trying this type of holiday. Well done!
ABSOLUTELY FANTASTIC!!!!!! One of the best family holidays ever (even travelling with 2 teenagers!!). Kelly and the team at Iconic were fabulous to deal with, from the first email contact 12 months ago, to the final goodbye, nothing was ever too much trouble. The motorhome was perfect configuration for our needs, and had all the creature comforts and trimmings. It was extremely well appointed with amazing attention to detail. For people who had never driven a motorhome before, Kelly went through all of the features in detail so that we were able to set off on our adventure with confidence. The motorhome was extremely easy to drive, and coped very well with all the mountains and windy roads NZ has to offer.
The booking process was very easy, and the pricing for that high quality of motorhome was very good value. We honestly can't fault any aspect of Iconic and the service they provide, we will be back!!!
Perfect rental. Almost brand new truck and perfect service all as promised.
Wonderful!!! I can not say enough good things about this company. We researched motorhomes for months before we decided on Iconic. We felt that the Bolero would fit all of our needs for touring around New Zealand for a month. After contacting the company and talking to Kelly, we decided that they were who we wanted to rent from. Since we were going to start in Christchurch and end in Auckland, our contact person was Kelly. She was fantastic to work with. No question was too small and she answered everything no matter what. Kelly asked about all our likes and then put together an itinerary that she felt would meet our needs. She included websites to visit, information about diesel costs and so much more. Many things were included that were not included at other companies. For example: the chairs and table provided were so much better than those we saw during our trip that other companies provided (for $). Kelly also included a variety of movies loaded on the t.v. for no extra cost. The Bolero was the perfect size for us (2 adults). My husband could stand up without hitting his head on the ceiling,
When we arrived in Christchurch we were faced with a scheduling problem which was resolved quickly when Kelly volunteered to bring our motorhome to us at our hotel the day before we were to pick it up, for no extra cost. Wow!! Kelly gave us her cell phone number for us to call if there was a problem or if we just had a question. We did call a few times and she was always very happy to talk to us. The Bolero drove very easily. The mountain roads are rough on all motorhomes, but we were able to make it up even the steepest roads.
When we returned the motorhome to Auckland we were met by Richie. This young man drove us to the airport in the motorhome so that we would not have to worry about getting a taxi or a shuttle. So amazing! This company is well represented by Kelly and Richie.
I highly recommend this company and the Bolero motorhome.
We hired a Bolero for a month and found it amazing. We had a technical problem with our van but Kelly arranged for a replacement van to be shipped to us immediately. Great service and Iconic is highly recommended!
Simply stated, our experience with Iconic Motorhomes was tremendous. Our expectations were exceeded on virtually every level.
To begin, our motor home was cleaner than clean. I was impressed---and I am not that easily impressed with a cleaning job. The motor home met all our needs on the road. It had enough power to get up the toughest hills (tested to the max on the Mt. John Observatory road) and was truly easy to use going down those windy, steep hills as the automatic transmission just seemed to know the correct gear for slowing down at a speed I needed for safety.
The TV was loaded with movies. The freezer and fridge worked marvellously. The stove, oven and microwave were always easy to use and with 2 beds available in our unit, we were comfortable sleeping. It was truly a home away from home.
Kelly made the process of learning about the home so easy and convenient and the drop off in Auckland was equally easy. Because of somewhat unusual circumstances, Kelly brought the home to our hotel to start our trip, and Richie was willing to drive us to the airport in Auckland after our drop off. They were available to answer any questions we had during our trip and made us feel comfortable with the entire process---including Kelly's niece's help in giving us some tips about travel options for both islands.
Please believe me, I have nothing to gain in writing such a positive review---we simply had the greatest experience with Iconic! Again, this is after viewing many other styles and company vehicles over the 4 weeks of our trip, I truly believe that our motor home was the class of the country. After 27 days in our "home", I was not tired of camping (my concern with such a long trip) but sad to be heading out. We have travelled a lot over the past 10 years, and this entire New Zealand experience was the best trip we have taken. Thanks, Iconic. Thanks for treating us so well!
Our dream family holiday came true!
Thank you Kelly and crew at Iconic for your exceptional, wonderful, friendly service, great recommendations, clean and pristine motorhome.
My family and I fell in love with the South Island and couldn't have imagined more comfort and sense of safety while exploring the most beautiful country we've seen! We appreciate the time Kelly took to create an itinerary that fit our specific interests and ages of our kiddos. Previous to our arrival Kelly was quick to respond to any questions or concerns of mine with an informative answer. The day we arrived to pick up our Escape Motorhome Kelly was there, all smiles to explain the in's and out's of the motorhome and to give us confidence in our first ever motor homing experience. We had an absolute blast! Everything about this trip was great and we are already planning our next trip back to NZ. Without a doubt we will rent from Iconic again and again and would highly recommend this company for a exceptional motor homing holiday.
I first emailed iconic motor homes in February 2015 the response was immediate from Kelly . Every email sent was informative and really made us look forward to our trip Richard in Auckland gave us a tip top handover and we were on our way . We did have a slight mishap with the van and rang Kelly immediately her response was no worries don't let it spoil your holiday this reassured us. What a fantastic time we had in a camper that is equipped with everything needed and more . We will definitely be using iconic motor homes next year .
If we could give an 11 out of 10 to Iconic we would. From the beginning to the very end the service we received and the motorhome itself was outstanding. Kelly was virtually our own tour guide sending us all sorts of information on places to go and stay throughout our 22 days in New Zealand which was fantastic. The motorhome itself was immaculate and very new and we had lots of motorhome envy from other campers. We hired the Bolero, although a little more expensive, it was value for money. Equipped with all modern conveniences and quality fittings, we were very happy to call it home. It was the little things like the fact that when we picked the motorhome up Ritchie was happy to say that we could ring 24/7 if we had any issues which gave us piece of mind.
The highest praise we can say about Iconic is, "if we were to do it again, we would only go through Iconic".
To Iconic and Kelly, Karen and I say 'Thank you'.
We had a two week journey with an Esprit during our stay in New Zealand. With a great greeting and all the preparation done before departure by Kelly, it was a wonderful experience for us, and more importantly, saved lot of time. Inside the Esprit, we had lovely stay there. With little lovely kitchen where we prepared almost every meal, a tidy bathroom with a surprisingly easy to clean toilet, the bed, the sofa, and other stuff, I would like to say, basically, that's all you need for New Zealand adventure.
We had a little problem about the electric step as well, thanks for the help from Kelly texting us the instruction to reset some circuit breakers. We managed to fix it. Last but not least, the motorhomes from Iconic were awesome. Easy to drive, spacious, good use of facilities inside, nice shape and we had a lot of photos with it.
You will feel the difference.
The whole experience with Iconic was fantastic right from the very first enquiry. Kelly was so helpful not just with the rental but also with providing us with local information and suggested itinerary. The Bolero that we rented from Christchurch was simply fantastic, so simple to drive, luxurious and comfortable. Everything about Iconic reflects the quality of service that they provide and I would highly recommend them if you are looking for that extra special motorhome experience. Along the way we saw many variations of motorhomes but none were the quality of Iconic.
We will be back and we will definitely use Iconic Motorhomes, Kelly and the team again.
Derwyn & Gillian UK
We traveled to Christchurch for our 14 days trip only to cover the South New Zealand and we have booked Motorhomes from Iconic Motorhomes . It was first time I was hiring the motorhomes for our adventurous trip . It was really fabulous and amazingly prepared without any trouble and hassle free trip . Kelly has been so great full and really appreciate for sharing the information and making our trip so fantastic . The motorhomes was just 1.7 years old and it was in great condition to drive and really we had a wonderful trip with great memories of Iconic motorhomes for our trip. We had our 5 years old son and he had a great comfort travelling around without any issues. Most heart touching is when we were returning our Motorhomes at Christchurch my son was in tears that he was missing the motorhomes :)
Great Thanks again to Kelly and team !!!
Kishore & Family
We had a great experience with Iconic, starting with them making the Campervan available based on the times we needed and gives us tips and hints based on the duration we had.
The Camper was spectacular and very clean, home away from home with all little conveniences. ,
Richy also took the time to go through the majority of the things that made it easier for first timers and driving it was really easy despite not being used to the size.
The also were kind enough to send us some important (only to us) things we had left in the camper van rather than throwing them away.
Would recommend that you review the free camp areas and maybe save a few $$ and also aim to travel less during the day because you really do not want to spend the whole day driving between destinations
Will definitely use Iconic again on our next trip, thanks guys
We travelled NZ in our Iconic Motorhome for a whole month this year, top to bottom - Cape Reinga to Bluff and back .... don't panic we didn't go on 90 mile beach with it!! Even though we traveled the length of the country and back, the offer to pick the motorhome up in Auckland and drop it off in Christchurch was available as an option in case we wanted to fly back.
The quality of service and quality of the motorhome provided made our holiday of a lifetime so much more enjoyable and hassle free than we could ever have imagined. The motorhome was new, spotless, well maintained and came supplied with every provision that we needed. The driver and passenger seats were extremely comfortable and made a month of driving around it so pleasurable. The bed was also very comfortable and the facilities inside for washing and cooking were brilliant.
Kelly in Christchurch and Richie in Auckland were exceptionally helpful, patient and polite - way beyond what we were expecting and nothing was too much trouble.... thanks Richie for answering the phone and assisting us even when you'd gone home for the day, it was appreciated! Kelly was always polite and organised everything from before we left the UK and came up with lots of itinerary ideas. We were treated as though we were their most important customers ever. Thanks also to Kay in Christchurch for her assistance with emails and calls. We loved the Kiwi card suggestion from Kelly and Richie and we made great use of it - well worth the savings you get from the Ferry crossings and campsites.
We would thoroughly recommend this firm to anybody thinking of a motorhome holiday around NZ and will use them when we visit again.
THANK YOU, THANK YOU. THE BEST !!!!!!
The outstanding service from Kelly and Richie ?was second to none?.
From the first initial contact to the dropping off the motorhome was great.
Iconic Motorhomes is a great company to deal with, and has got future repeat customers.
We will be recommending Iconic to friends and family.
Secondly, thank you Kelly and Richie for the suggested travel itinerary. We saw and visited many beautiful places, without the guidance, we surely would?ve missed many attractions.
The Bolero is a superb vehicle to spend 15 days in, there is not a thing we needed, missed, wished for. The comfort level is superb, and ease of driving was great.
Please pass on our best wishes and thanks to Richie, what a guy!, he is an asset to Iconic and a pleasure to deal with.
Kelly, The South Island is next, we look forward to meeting you in person
Peter & Tracey
From our first enquiry to our final goodbye, Kelly and the team at Iconic made us feel welcome and nothing was too much trouble for them. We had never traveled in a motorhome previously (although we are seasoned caravan nomads!) and were a little apprehensive about how the motorhome would perform throughout the South Island terrain. We shouldn't have worried. The Bolero model drove more like a car and we found it extremely comfortable ( and warm!!) to travel in. The ability to be able to stop over in free camping sites and enjoy the beauty of the scenery up close and personal was a definite bonus!
The Iconic motorhomes seemed to be a rare site on the road or in holiday parks but literally everyone stopped and gazed at our "palace on wheels" (her nickname given by other motorhome users!!)
Whilst on our travels, we did have a few little hiccups that were promptly sorted out by Kelly (who was smiling on the other end of the phone i'm sure!!)
Iconic was always only a phone call away...day or night... which was very reassuring when you're in unknown territory.
We spent a month travelling around 4000 km throughout most of the South Island and are keen to book a return trip to this amazing country...and of course Iconic will be our first stop.
If you are concerned about the cost of hiring an Iconic motorhome ( as we were initially) remember their vehicles are no older than 2 yrs and are in immaculate condition. There may be other comparable motor homes out there ( and we found that we had to help a few who were not given adequate information on how to operate their systems!!) but its the customer service that really sets Iconic apart from the rest.
Fuel economy, comfort, reliability and most importantly customer service make this company a pleasure to deal with and we would not hesitate to recommend them to any future travelers.
Iconic Motorhomes equip travellers with a home on wheels that is not only functional, it's also extremely comfortable and easy to use. We have loved touring spectacular NZ for a second time with Iconic. Kelly in the Christchurch office has become family that we get to visit again, with a welcoming smile and no problem attitude, she's a real treasure :) The motorhome is a dream to drive, has a comfy bed and keeps you warm with the gas heater in minus temperatures in winter. The kitchen works a treat to cook up your catch & local produce. Fill the fridge & you're good to go! If you choose Iconic, you will be in for a fantastic ride. Enjoy!
RV was in excellent condition. Staff was friendly and quick to help. Worries free for the holiday.
Amazing experience overall.
Loved the experience with Iconic
Dear Kay and the team at Iconic Motorhomes Christchurch
Thankyou so much for helping make our first motorhome purchase such a pleasure.
We are thrilled with our Bolero 682 and look forward to many enjoyable travels throughout New Zealand.
Best Wishes and many thanks
Our experience from our first enquiry to our 3 week hire of the BOLERO from Kelly at Iconic Motorhomes was a wonderfully easy process. We were extremely happy with the Motorhome, It was modern and stylish, and had everything we needed for our driving holiday around NZ.
We would highly recommend Iconic Motorhomes to everyone 10/10.
"Fantastic. I spent 19 days comfortably in an Iconic Bolero campervan with a family of 4 (including 5 or 6 days of remote freedom camping). The staff gave me great guidance on an itinerary. The vehicle was nicer than anything else on the road. And Iconic was beyond reasonable in charging me for some minor damage I caused (I was expecting repairs to cost me 5 or 6 times more). The camper was great for my young children because the 2nd bed was at a normal level (no worries of kids rolling out of a bed that is above the cab at should level). The cab of the camper is not wasted space during camping. And it handles well. I've not driven other campers, but just looking at other vehicles it is hard to imagine any of similar size could handle as well as the Bolero. The only negatives I can think of are 1 - the second bed is a bit tedious make up and break down every day. 2 - Iconic made for a fantastic experience. I would definitely choose Iconic again."
"Fantastic company. Staff are helpful, friendly and so easy to communicate with. Our renting experience was excellent and we thoroughly recommend Iconic. They'll help you choose the right sized van and even give you an itinerary if you want one.
We rented an Escape for our family of two adults & two children (9 & 11). We were a bit worried about how four tall people would survive 6 weeks touring in a small space, but it was marvellous. And the van was super easy to drive for both of us.
Van's facilities good, storage surprisingly effective (but take soft bags you can fold up and store). Beds comfortable. Kids loved their bunks. We slept above the cab (severe talking to self on first night about how I am not claustrophobic, then all ok).
We only used the shower once on the first night and discovered how fast water can disappear!! So for the rest of the trip we showered in campgrounds rather than the van so that we wouldn't run out of fresh water.
Winter & Spring was a great time time to travel and were warm & cosy all the way. In fact we had to turn the heater off at bedtime so we didn't get too hot.
We were a little bit envious of those vans with a pull-out awning, but really we didn't need it anyway.
All up it was a fabulous trip in an excellent motorhome that is operated by a company that puts the customer first and provides great service."
"This has been a holiday of a lifetime made even more special by choosing an Iconic Motorhome. From the initial contact, I knew we'd made the right decision. Kelly was extremely helpful and informative and answered all our queries very quickly.
On arriving at the depot, we were even more delighted to see the motorhome. It was in immaculate condition, and Iconic had supplied all the little home comforts that we needed. We were given a full tour of the van by Kelly and shown how everything worked. There were also manuals in the motorhome with all the details in.
We found the van really easy to drive and the GPS that Iconic provided was invaluable. There was loads of storage space. We always tend to over pack and I wondered where we would put everything at first but the van was so spacious. The bed was lovely and cosy and we found the van very comfortable. We spent 3 weeks in our van and enjoyed every minute of it.
We traveled to some remote areas of NZ and were pleased that the van was so well maintained and reliable. I would definitely recommend Iconic Motorhomes to anyone"
"Hired a Bolero motorhome from Iconic to tour South Island and cannot speak highly enough about the whole experience. From the moment we arrived at the pickup Kelly made us feel like life long friends, introducing us to our vacation home as if it was a new house. RV was as new condition throughout and performed like a dream throughout our vacation. Kelly provided a great itinerary which we used as the basis for our trip, and we saw stunning scenery at every turn and stayed in some great sites on the way. when we sadly returned the RV to Christchurch Kelly presented us with an anniversary card as we had previously mentioned that we were doing a round the world tour for our 35 wedding anniversary, which we thought was lovely. The whole trip went without a hitch and I can only say that it is my intention to return to New Zealand again and will only consider Iconic"
"Absolutely Amazing!!!!! First it is the outstanding customer service and immediate response time to emails and phone calls that sets this company apart from all the others that we contacted. Second, it's the quality of the product, the motorhome was simply remarkable, comfortable, easy to use and very luxurious. We will definitely be using Iconic Motorhomes every time we visit New Zealand. Thank you Kelly and your team of professionals for an all around incredible experience! (That means you too Max!)
"We hired a motorhome from iconic for 2 weeks. the customer service is outstanding, the motorhomes are in perfect condition. when u check in, ask for kelly - very friendly and tells you everything u need to know. well done iconic - keep up the good work! best company ever!
"We have just come back from the trip of lifetime, touring the South Island of New Zealand in a Bolero motorhome hired from Iconic for 3 weeks.
We arrived at the depot after a 30 hour trip from the UK exhausted but we knew immediately we had made the right decision choosing Iconic. Kelly was a delight - she gave us a full tour of the van and carefully explained to us novices what we needed to do. She also very kindly gave us time to unpack our bags so that we could leave our luggage at the depot (not that we needed to as the van had plenty of storage, but it did make it feel more like a "home from home"). Kelly also kindly gave us some extra bedding so that we could make up the spare bed if necessary, as I was travelling at 6 months pregnant. This was a lovely touch.
The van itself was in immaculate condition - it was like staying in a 5* hotel on wheels - we loved everything about it and encountered no issues. On one occasion we were unsure how to pull out the awning but a quick call to Kelly at the depot soon sorted this.|
Overall, we would not hesitate to recommend Iconic. We didn't see a nicer motorhome on the New Zealand roads and the Iconic experience from start to finish was first class."
"Recently travelled the South Island for 8 days with a bolero Motorhome..
It was bliss.. So easy to drive, pure luxury, warm as toast with the central heating and Kelly treated me like an old friend..
I was travelling independently with two small children in tow, aged 3 and 4, so support and great customer service was of the utmost importance to me..
Kelly went above and beyond and with her service and the pure luxury of the Motorhome and nzs stunning landscapes, our holiday far exceeded my expectations..
Thank you Kelly"
Experienced a Bolero Motorhome
"The scenery in New Zealand is beautiful and the people friendly. The unique geography and geological features are particularly spectacular.The vehicle we rented was only a year or so old in in good condition. It was also very fuel efficient and this was a pleasant surprise."
"It was out first campervan experience and I wanted the best, it was simply perfect from the first contact with Kelly to the check out ! I don't tried other hirers and I won't, it's just not possible to beat them on service and product quality, the bolero is just awesome ! It's well worth the price, by far."
Experienced an Escape
"It was out first campervan experience and I wanted the best, it was simply perfect from the first contact with Kelly to the check out ! I don't tried other hirers and I won't, it's just not possible to beat them on service and product quality, the bolero is just awesome ! It's well worth the price, by far."
"Our experience started with great and friendly service. The campervan itself is perfectly equipped with all the small details you could wish for. An ideal home on wheels"
Experienced a Sundance
"As virgin motorhomer's we weren't sure what to expect but knew it would be an adventure. We rented a Bolero from Iconic in Auckland, returning it one month later into Christchurch.
From begininng to end it was a positive experience.
The Iconic website is Good and Informative. Kelly who handled the booking responded to all queries instantly, gave good advice and supplied us with a myriad of walks and places of interest we shouldn't miss. The Bolero was delivered clean and in good condition with a reasonalble starter pack. We were set to go. The drive itself was precise, responsive and the centre of gravity seemed reasonably low. The brakes adequate in normal and wet driving, the engine good enough to keep up with normal traffic and overtake when necessary and, since its based on a Fiat Ducato the turning circle was particularly good meaning it's possible with practice to parallel park.
The camper van fittings were very good and compared with other camper we visited on route, luxurious. Seating very comfortable as was the permanent bed. Kitchen was super and well appointed with a full sized fridge. Bathroom worked well and the Bolero had more than enough storage. The auto power system worked very well and supplied enough light, heat and hot water for two people to live "normally".
This camper is simply streets ahead of anything else we saw(and visited) on our travels. It's just not in the same ball-park and so well worth the extra we paid."
Experienced a Bolero Motorhome
"From the moment I first contacted them until days after I got home the service from Kelly and the team at Christchurch was superlative. The van itself was superb; comfortable, clean and highly satisfactory to me needs.
The team provided me with suggested itineraries based on my interests as well as lots of tips and hints on how to get the most out of my time driving around the South island.
This was an experience I shall never forget - and it's an experience that was made all the better because of the quality of the vehicle and the unbelievably support team. I highly recommend Iconic Motorhomes to anyone seeking the consummate south island motorhome experience."
" From initial contact to return we were treated warmly and helpfully. The motorhome is a little more expensive but well worth it for all the luxury touches. The motorhome had everything and it all worked as new. The films were a nice touch and we watched several on the cooler evenings. Highly recommended."
" We had a great experience using Iconic Motorhomes. The staff were fantastic and went out of their way to ensure we had a good time. The motorhome was immaculate and well fitted. Kelly and the team were thorough in explaining all the features. We were in a party of 4 couples and hiring 4 separate motorhomes at the same time. Everything was ready and good to go on arrival. Very professional and well organised. Very comfortable motorhomes and would definitely recommend Iconic for anyone who wants to experience a motoring home holiday. Thanks Kelly it was awesome and we hope to come back to NZ and do it all again!
Experienced a Bolero motorhome in September 2014
"We travelled around North Island of New Zealand for 12 days, the service we received from both Richy in Auckland and Kelly in Christchurch was second to none. Both went above and beyond to give us a fantastic experience. We booked the Escape 6 berth and we couldn't complain about any, it was very clean, economical and private. We loved our experience and will definitely use Iconic Motorhomes again."
Experienced an "Escape Motorhome in February 2014
"We enjoyed driving our Bolero motorhome throughout the South and North Islands. We picked it up in Christchurch and dropped it off in Auckland. The motorhome was like new, was spotless, and performed perfectly. It has all the amenities one could want and more. Nothing like camping with satellite TV! Kelly was great in communicating with us, even when we had a little accident with a lamp post in Nelson. (I do not advise trying to parallel park a motorhome in cities!) We highly recommend Iconic Motorhomes."
Experienced a "Bolero Motorhome in March 2015
We had a great experience with Iconic Motorhomes before, during and after our one-month vacation in New Zealand. The staff was very welcoming and helped us with everything from giving an extensive list with suggestions for our route and were flexible with giving us more towels, leaving our empty suitcases at their premises, etc. The camper was clean, new and had everything we needed and more. Plenty stowage, really good heating, kitchen was well equipped and it was perfect for us with our two kids. The camper was more expensive than other rentals we looked at but this was definitely the best experience we had in comparison to other companies the other times we had camper vans in various countries.
"Iconic completely exceeded our expectations with their service, their vehicles, and the overall experience for us. We took out the Kontiki for 2 weeks in January, setting out on a trip that we had been day dreaming about for years. The main draw other than the obvious beauty and adventure of New Zealands South Island was the incredible Swift motorhomes that Iconic offers. And the Kontiki lived up to its promise and then some. These motorhomes and the Iconic service is worth every penny. If anyone is planning a campervan trip within New Zealand, I would insist they look no further than Iconic"
Experienced a "Kontiki Motorhome in January 2015
"Well, we had an awesome time (again!) but this visit was spectacular. We very much enjoyed the trip and the Bolero is outstanding. As you may remember we also had to rent another motorhome on the north island... When you have spent a week in a Bolero... everything else... sucks. :-)I have attached a few photos for you! Thank you once again and we're looking forward to see you next time! Take care and we wish you a good time and strong business!"
"Totally awesome NEW motor homes that are super easy to drive, easy to park, fuel efficient, comfortable and warm.
Lovely, friendly and helpful staff, especially Kelly who looked after us from our initial emails to dropping us back to our motel at the end of our trip.
We honestly can't recommend this company enough. We met other campers in dodgy old vans hired from other companies with leaks and heaters that didn't work. Iconic are the BEST and we are already planning a summer trip to NZ with Iconic Motorhomes."
"We just returned from a great week's holiday in a Voyager from Iconic Motor Homes, travelling in the South island of New Zealand.
The vehicle was in excellent condition, with low kilometers and a superb fit out...we wanted for nothing.
Kelly's suggested itinerary was perfect, as were all the other services provided, such as the airport pick up and drop off, and the induction to the motorhome. The whole team at Iconic were a pleasure to deal with and very professional.
We would highly recommend Iconic Motorhomes, and can't wait to go back and do it all again".
"My fiancee and i have travelled the stunnig New Zealand for three weeks,so far has been the most beautiful journey of our lives, after comparing many models, prices, and motorhomes companys, we end up deciding on iconic motorhomes, it really was a success in every way, we had a bolero campervan model, really awesome easy to drive spacius, luxurious, for small price difference is like driving a five star apartment, we really have not seen anything like during the trip, we díd not have the léast problem and any queries we had they sorted us by telephone at any time, there really is a good team of professionals in this company, 100 x 100 recommended, from hére we want to thank especially to Richie, Kelly and Kate for Your help and attention given"
"My wife and I rented a Bolero 684 model which is a 4 berth. The design and quality of the vehicle was excellent. As importantly, the staff were so knowledgable and helpful. I would certainly recommend this company to anyone looking to rent a motor home in New Zealand or anywhere else they decide to operate from."
"Just returned our 6-berth Iconic Escape after 11 days in the South Island. My wife and I have 3 kids aged 7, 5 and 3 and we had a fantastic time! Kelly provided excellent guidance and she is extremely pleasant and easy to deal with. Richie in the Auckland office also provided sound technical support on a couple minor issues. The service side definitely is a "10" but the 6-berth Escape is not up to the same standard as the 5-star fleet. Since Iconic does not have a 5 or 6-berth in their 5-star fleet, we went with the Escape assuming it would be ok. Their website clearly notes that the Escape is not the same quality as the others but the difference is really quite noticeable (very flimsy and plastic-y). It was all well-maintained and prepared but it was definitely a step down. If you need more than a 4-berth, just know going in that the quality won't be 5-star. We ended up with campervan-envy when a Bolero was next to us in a campground...but hey, we were in NZ for the scenery anyway! I would say, however, that the Escape compares favorably with the other big-name campervans. Overall, a very good experience though. Thanks!"
"From start to finish I have nothing but praise for this company and its staff. The Bolero Motorhome we had for 2 weeks was lovely. I could have cried having to hand it back! Kelly who I dealt with from my initial enquiry obviously has a huge amount of pride in her country and offered so much advice which we followed, ensuring that we had a marvellous holiday. When I met her at Christchurch when we returned the van it felt like I was running into an old friend. Richie at Auckland, where we picked up the van was kind and enthusiastic, not even complaining when we arrived later than planned, which probably ruined his weekend! The van was easy to drive and we had no problems of any kind. It was kitted out beautifully, even down to the salt and pepper grinders! I could have quite happily spent 6 months in it.
New Zealand is a wonderful country which it's countrymen show respect for. I saw no litter at all during our entire trip. I can't wait to come back, only next time it will be for longer, hopefully in another Iconic Motorhome!"
"My wife and I decided to bring our 10 year old daugther and 12 year old son to NZ. We celebrated our honeymoon in New Zealand so we thought it would be nice for the kids to visit too. We rented Iconic Motorhomes Voyager campervan and were pleased with the condition of the vehicle and the serivce provided by the staff.
Thank you Iconic Motorhomes, we will definitely be back again for more adventures"
"Very professional and friendly company who helped make our holiday in NZ an amazing experience. We hired a Sundance, which was a perfect size for the 2 of us, and very highly specced. It was in perfect condition and could only have been a few months old. We had no problems with it, lacked for nothing, and it really became our home from home. The support from both depots was spot on, with a quick reply on the one occasion we had a query. Richie even kindly dropped us at the airport when we returned the motorhome.
Cannot recommend Iconic highly enough."
"Excellent 17 day trip in a beautiful, sleek Bolero motorhome. As first timers we were quite apprehensive but the staff at iconic were excellent at resolving any issues we had, and they were easily available to answer any questions we had about the operation of the motorhome. The standard of the motorhome was superb - I can't believe that we actually managed to spend 17 days and nights living, eating, sleeping, cooking in such a compact space - says a lot about the good design and quality of the motorhome. Thanks to all at Iconic."
"This comppany provides first class campervans and is also very supportive in helping out for itineraries and all other type of tips & tricks.
We really enjoyed their support and expertise!"
"Just back from our 18 day camper trip with our 3 boys in an Escape 6 berth. We had the holiday adventure of a lifetime on the South Island, our boys will remember it forever with each new adventure being better than the last. The service from Iconic was second to none mainly due to Kelly and her customer focus and her own personal experience of camper holidays with her kids. The camper was great, very easy to drive, operate and live in. It handled extremely well which was important on some of the more challenging roads. The only downsides were the tightness of space in the front over-cab bunk, it was really excellent in terms of optional accessories e.g. BBQ, camp chairs, table, especially in-house movies. Also, whole intro and handover was excellent. Thank you!!!"
"My partner and I booked an Iconic Swift Voyager for a x3 week holiday over Christmas 2013 and New Year 2014 to go round the South Island.
Everything was perfect - the pick up, the cleanliness of the van, all the extras, fantastic.
We then had a problem with the van on Christmas Day - the oil pressure warning light was coming on all the time. This is very rare as I and friends of mine have owned similar Fiat Chassis camper vans in the UK and never had oil pressure problems with these engines. I contacted Iconic by text on the evening of Christmas Day and got a response within x1 hour that the issue would be resolved one way or the other on Boxing Day. In the end they drove down an identical cleaned and serviced van first thing on the day after boxing day morning some 500k from Christchurch to Queenstown where we were staying - while we were out White Water Rafting the driver moved all our clothes/gear/food over to the new Camper Van and gave us the new Van and keys when we got back to town at mid day.
I have never received such incredible, proactive response and service to a problem like this from any hire company ever.
The team at Iconic's Christchurch branch are just outstanding and could never do enough to ensure our holiday was glitch free and perfect.
I would totally recommend them if you are considering this type of holiday where you need total confidence all that way from home that all will be well."
"To help anyone thinking about hiring from Iconic let me share with you our experiences. Just returned from a touring holiday of South Island. We hired a 8.5m long Kon-Tiki from the Christchurch office and we nicknamed her 'Hillary' after Sir Edmund!
This is what we thought ?.Hillary was new, modern and spacious; spotlessly clean - inside and out; fully equipped even with maps! It lacked nothing; thorough handover on collection - everything explained.
Despite its size, the Kon-Tiki was great to drive & plenty of power to get up steep hills and across passes and gorges; it was manoeuvrable; parking was never a problem.The Kon-Tiki was no problem to run and maintain - getting rid of waste water and loading up with fresh etc was easy.But above all this were 2 outstanding things the Kon-Tiki gave us?. because it was fully self contained it gave us the complete freedom we wanted to go where we wanted when we wanted. Freedom camping was a joy although we did have to be sensible about some access tracks and once or twice one of us would walk the track to check it out first - all part of the fun!
Also, I have to credit Kelly at the Iconic. Not only did she gave us great ideas of where to go but above all that, during the 2 weeks if ever we had a question she always available by text or phone. It was so reassuring to know that.
The Kon-Tiki became part of our holiday and we we would hire another in a heartbeat."
"We booked through Iconic because we liked the motorhome fleet and it didn't disappoint. We took the Sundance for two people for 8 days and it worked great. I think the Voyager would be the optimal choice if you want a separate bed area, but putting the bed down in the Sundance was easy. The Sundance also did well on the smaller roads.
We worked with Kelly for the entire process who was also extremely helpful with trip planning, and she was always available during our vacation for questions. We had a couple of small issues that were easily rectified and Kelly went above and beyond to make sure we were happy.I'd definitely recommend Iconic, and next time I want the Voyager!
Thanks Kelly and team for making sure we had a good time."
"We had an excellent experience with Iconic. The customer service was great - Kelly and Richy were very helpful, making worthwhile recommendations to us for our trip during planning stages. The handover of the vehicle before we set off was very clear. Our Motorhome was excellent. Clean, well designed and very easy to get around in. All aspects of the Motorhome were excellent. We were very happy with our experience."
"We had the most wonderful holiday camping with our kids for two weeks in an Escape 6 berth. The customer service from Iconic was excellent, since the moment I made the first inquire to the moment we returned the camper, Kelly, Kate and Richy were fantastic: friendly, knowledgeable and efficient! It was very helpful to receive Kelly's recommendations to plan our trip and to make the booking so easy.
Once we received our motorhome it felt brand new, it was clean, functional and surprisingly easy to drive. Kate took us very patiently through all the instructions, and Richy was the best to solve a quick issue we had on the road.
It is very refreshing to work with such a team that really cares!"
"We had a Voyager for 2 weeks and toured the South Island with two kids - aged 3 & 9. From the initial email enquiry to our last day returning the motorhome, everything was more than excellent.
The motorhome was all ready to go when we arrived and Kelly took us through the full workings of everything - and for those things we forgot, she left mobile phone numbers with us to contact her if we had any problems. She also helped with an itinerary that suited the needs of the kids and gave us directions to the nearest supermarket to load up on groceries before we set off.
The motorhome itself was very flash (it drew attention at all camp sites) and was as luxurious as it looks in the pictures on the website. Importantly, it drove like a big car, not like a flat bed truck with a caravan tied to the back. It cruised happily along the highways and was equally comfortable over steeper roads (Arthurs Pass, Mt St John, Akaroa etc). The 'NavMan' GPS unit made finding our way around too easy.
The camper was very easy to operate - emptying waste water, refilling etc, and the on board computer was easy to understand and operate. There was also plenty of storage - both inside and in the generous storage compartment accessed from outside.
Being able to rotate the front seats to be at the dining table was very handy.
Kelly, you're a star - we forgot to thank you for adding the in-house movies on the TV for the kids - it was a life saver at times.
We had the best holiday and would happily rave about Iconic to anyone and everyone. Thank you Kelly and Iconic"
"My husband and I traveled the South Island of NZ for our honeymoon and decided that camping around the country is the very best way to see as much as we could in 2.5 weeks. We have never camped before and were slightly nervous but super excited. Overall, our experience was just amazing and the crew at Iconic was so wonderful. They gave us the tutorial and sent us on our way! Our Sundance was perfect for the two of us, super compact and clever in how everything just worked! We used our adorable little kitchen for most all of our meals and we made it our home. The accommodations were top notch and very modern - we are so happy we found such a great company and RV! The only downside, which wasn't that much of a hassle, was that we had to made our bed every day because our "seating area" turned into our bedroom :-) But I would do it all over again, and again, and again...!
Thank you, Iconic, for a wonderful Honeymoon in New Zealand!"
"We hired a Sundance camper from Iconic for 3 weeks in January and it was fantastic. The designers had thought of everything you could possibly need. The van was easy to drive and perfect for two people, with plenty of storage, even if you don't travel light! Iconic were brilliant, nothing was too much trouble and one minor issue was dealt with promptly without affecting our holiday. We were very sorry to have to return the camper at the end of our stay and are already planning the next trip.......with Iconic, of course."
"This holiday was all we could have hoped for 15 Days touring Both North and South Islands. The Iconic Kon-Tiki is a delight. It was easy to drive and fully maintained. Iconic even managed an out of hours call when we had a query on the journey. We had 4 Adults - 2 in the Double bed and two in the Cabin. Facilities were first rate. This van was commented on every site we visited and was truly a success. No hesitation in Highly recommending Iconic. Good attention to detail and they delivered at every level.
Would we use then again ? - Absolutely - No hesitation !"
"I hired a Sundance for 14 days on a South Island tour. The campervan was excellent! Huge for 1, but would have been perfect for 2. Iconic did and excellent job including everything you would need, and I did a lot of "free camping", so my needs were slightly different than those of people staying in a camper park. The Sundance couldn't have performed any better. It had great power and agility. You really could go anywhere (within reason). The quality of all of Iconic's motorhomes is outstanding. I didn't even see another campervan/motorhome while I was traveling, that came close to comparing. Once you've spent 5 days on the road, you'll really appreciate having the luxurious camper. The customer service is also outstanding. Kelly Catlow took care of me from start to finish. I couldn't say enough about how happy I am with her excellent attention. She will impress! Bottom line: I was referred to Iconic, and they exceeded my expectations. If I had not had a friend to give me the (inside scoop) and tell me that Iconic is worth the money, I may have made a huge mistake and hired elsewhere. I will absolutely hire from Iconic again."
"After doing a lot of research in July/August 2013, we finally decided to rent a camper van from Iconic Motorhomes for our trip to New Zealand in February 2014 (4 week trip). As a couple in our mid 40s, we are done with 'roughing it', and believed that the vans offered by Iconic would provide a great option for travelling around New Zealand, while being comfortable, reliable and safe. We weren't wrong! From the very start of our interactions with Iconic, Kelly was fantastic. She answered our questions promptly and comprehensively, and provided lots of advice on places to go and see. When we showed up to collect the van, we were incredibly impressed. This was to be our fifth motorhome trip - the previous four having been undertaken in Canada and the USA. The Iconic van was of a much higher standard than anything we had rented before. The interior was extremely well furnished and equipped. The kitchen had everything you could need, and the dishes, cutlery and equipment were clean and stowed in a way that minimized rattling, even on some of NZ's rather bumpy roads. The seating was great, and the interior finish of the van even included colour coordinated bedding and upholstery. Nice touch! From a driver's perspective, you could not ask for better. The diesel engine was fantastic - it was reasonably economical (especially as diesel was approximately $1.50 per litre compared to around $2.40 per litre for petrol), and performed beautifully on hills. The van was also very stable, and didn't roll on corners like others we have had in the past. The sleek and curvy exterior of the van also attracted questions at campgrounds. On a couple of occasions, we even opened the door to find people wandering around just for a good up-close look. We can't recommend Iconic and Kelly highly enough - it was a fantastic trip, and we could not have asked for better. Thank you to all at Iconic for helping us have the trip of a lifetime!!"
"Absolutely superb customer service was provided by this company and its friendly and helpful staff. The quality of the vans was exceptional, especially in comparison to some of the other motorhomes we saw on our travels."
"We have just had almost three weeks in a really comfortable Motorhome supplied by Iconic. My husband and I were both very nervous about hiring a Motorhome as our only experience of "caravan" type holidays was as children in England squashed into a small van and having to make a dash to the toilet at night in the rain. Also my husband was nervous about driving such a large vehicle. We needn't have worried on either score. The Motorhome was really comfortable, we slept extremely well in the bed - in fact better than we do at home!
We only stayed at powered sites, but when we were travelling in was great to be able to stop when you wanted and make a cup of tea and something to eat. It was also very useful having a toilet on board as many parts of South Island are very isolated and the opportunities for toilet stops are few and far between.
We knew we had had a very comfortable holiday, but didn't realise quite how lucky we were until we got talking to another couple from England on our final day. They had hired their Motorhome from another company and were complaining about how basic it was and how they had developed backache because of the bed. They asked to see inside our vehicle and were amazed at how luxurious it was compared to theirs.
Finally I must add a huge thank you to Kelly at Iconic. She couldn't have been more helpful and was always at the end of the phone to deal with any queries.
All in all a brilliant holiday - thank you to all at Iconic."
"A truly iconic experience!."
"We have nothing but praise for the team at Iconic Motorhomes! When we first contacted Iconic we were provided with detailed information from Kelly about various options. Our questions were answered quickly and thoroughly. Kelly even provided a suggested itinery based on the types of things we like to do. We booked a Sundance diesel motorhome for two weeks and travelled throughout the southern part of the South Island. Once again Kelly and her team we very friendly, helpful and provided everything we needed to know for our trip. They also ensured that the 'little things' were taken care of such as ensuring dish washing detergent was already provided in the motorhome. The Sundance was very easy to drive and the small Diesel engine ensured we were able to power up and down hills with little effort. It was an ideal choice for the two of us being easy to drive, comfortable and roomy enough so that we didn't feel like we woud trip over one another. The whole experience of dealing with Iconic has been easy and stress free. We highly recommend them as a professional and friendly team offering top quality motorhomes."
"Faultless. A great motorhome , superb service with a pick up from the hotel and delivery back to the airport by the unfailingly cheerful Kelly. What a wonderful way to wander around South Island. The Bolero has amazing space and a great kitchen and, best of all a permanent bed so crashing out , even after stacks of vodka is really easy.
If I ever do this again I won't look further than Iconic"
"We booked a Swift Bolero from Iconic Motorhomes and we were not disappointed the motor van was a little gem, the layout of the interior was exceptionally good. Everything on board was tidy and thoughtfully stowed away. The fixed bed was extremely comfortable and the matching cushions and covers were a nice homely touch. The kitchen had everything you needed and came fully equipped with utensils, a full gas cooker, microwave and fridge/freezer at your finger tips. Satellite TV, DVD Player and GPS navigation was also on board.
Having been caravaners for many years in the UK, this was the first time we had toured with a motor van. We found the Bolero so easy to drive and manoeuvre - it was "the icing on the cake" for a fabulous holiday that we will never forget. Many people complimented the van and asked about Iconic, we were happy to recommend them highly.
We only encountered one small problem on our 36 day tour. After a phone call to Richie, he arranged for the faulty waste pipe to be replaced and within an hour we were back on the road again. Excellent after care service.
We would like to say a big thank you to Kelly, Kay and Richie and all the support staff at Iconic for all their kind help. Kelly the itinerary you sent us "on must see places" became invaluable, we managed the vast majority of them - thanks.
If you are thinking of visiting New Zealand for a spectacular holiday and a warm welcome and you want the best, GO ICONIC you will not be disappointed. We will certainly recommend Iconic Motorhomes and the Bolero to all our friends and fellow Caravan Club Members in the UK."
"It is a wonderful trip with this camper van. It is awesome! We drive from Christchurch to Lake Tekapo, Mt. Cook, Queestown, Glacier, West Coast and then back to Christchurch for over 2000KM within 12 days. We stay in the van. It is very comfortable. "Home", we call it, contains everything, freeze, Microwave oven, baker, toilet, beds. etc, anything you name it. It is a fantastic trip! Worth to experience at least once in your whole life!"
"Fantastic! Amazing company, Kelly and the team from the Christchurch branch were simply amazing. Very professional, friendly and easy to deal with. We were lucky enough to hire the 2014 Bolero for our 2 weeks around the South Island. Super comfy and everything you would ever need on board. We are definitely coming back hopefully to do the North Island and will certainly go with Iconic Motorhomes again. Thanks guys for a very memorable experience!."
"We had a wonderful time touring around the South Island with a Bolero from Iconic Motorhomes. Their staff was attentive and professional, since we were first time ?motorhomers? is was really nice to know that they were just a text away to address any issue we might have had. Kelly put together a sample itinerary that was fantastic and honestly, we used almost the whole thing. Every place that was recommended was wonderful. We enjoyed our trip so much; we are looking to come back to Iconic for a tour of the North Island. I'd highly recommend Iconic Motorhomes if you plan on touring New Zealand ... they are second to none."
"Booking a motor home holiday in a far off country could have been fraught with problems, but the iconic motor home team were the most helpful and friendly people we have come across. The swift bolero vehicle we chose was superb. It was spacious,very well appointed and easy to drive. It had everything we could need and made our holiday complete. More importantly was the service we got from Kelly. No one could have been more helpful. Iconic motor homes are the ones I would recommend to anyone wanting to have an adventure of a lifetime"
"What a perfect way to experience the South Island of New Zealand. My family of five had a glorious two weeks driving around and living in the Escape. We fitted very comfortably and it is so wonderful to be able to pull up in a DOC site in the middle of such beauty and stay the night - waking up to splendid views. Thanks to Kelly and the team. We'll be back"
"Superb friendly service, nothing too much trouble. The Motorhome was fantastic, we had a great time. Thoroughly recommend Iconic. Small enough to care big enough to ensure everything goes well. 10/10"
"We thoroughly enjoyed our first motorhome experience, arranged by Iconic. The staff (Kelly was the one who helped us) were completely organised, they arranged our return journey from Christchurch airport by shuttle, and had the motorhome spotless and ready to go when we arrived. We had a couple of requests and questions for before and during our trip, which they were very helpful in answering. The motorhome itself was a dream -- we saw and stayed near some stunning sights from DOC campsites in the South Island that we could not have stayed so close to otherwise. All in all, our experience with Iconic was completely positive. Many thanks!"
"Just had a fabulous 11 days in a Kontiki motorhome in the beautiful South Island. The van was fantastic, a real home from home and the service from Kelly and the team was exceptional from start to finish. Would highly recommend anyone thinking of a motorhome holiday to try the guys at iconic. A ten out of ten experience!"
"The Iconic Sundance was home for 4 and a half weeks this winter. The van from our perspective was pure luxury. It was warm, economical, spacious and the bed/bedding was very comfortable. It was very straight forward putting the bed up and away. The was plenty of storage and the kitchen well equipped. The handling of the van is great with a very small turning circle and not too big for parking (there is a reversing camera). We rarely saw a van that looked like it could compare on the road.Iconic were fantastic. The staff really go out of their way to ensure you have the most enjoyable and personal experience. We had no issues with the vehicle, just a few questions that were immediately resolved by Iconic - Kelly, Ritchie, Kay and the team. What a fabulous way to see New Zealand and experience the wonderful hospitality of New Zealanders.We can't wait to book our next NZ holiday in an Iconic Camper. Thank you very much Iconic Motorhomes"
"Fantastic service from Kelly, she is so full of enthusiasm and it was passed on to us. The Bolero 4 had everything you could want, had to get used to the gear change lag and learn how to operate the controls for water heat etc. Plenty of room inside and everything was as new. Liked the amount of storage, towels and bedding supplied. Iconic booked our whale watching trip at Kaikoura for us when we collected the motorhome, in case it was booked up. No problems when we returned the van, we had emptied and cleaned. Very good service from Iconic, would use them again."
"5 star campervan! Awesome to drive and ride in, never had a vehicle so good on fuel - drove over 2000kms and only spent around $200NZ on fuel - extraodinary! Had a baby with us so an over cabin bed did not suit us and we were able to put portacot on fold down table bed. This camper had everything. Richie at Iconic was brilliant. Our flight was delayed over 5 hours so Iconic had closed by the time we arrived (after 7pm) and Richie went out of his way to pick us up the next morning in downtown Auckland (40mins drive each way). He was even thoughtful enough to include baby change mat, bedding and a great trike for our 20month old to get around on. Don't even think about another campervan company - we didn't see anything that compared to ours (a Bolero 4 berth). Now to the insurance company with our claim! Make sure you have insurance - we had nothing go wrong with camper but Emirates let us down!"
"Great service for our 2 week tour of the South Island. Had been corresponding with Kelly to sort out everything from routes, to hotels for stopping over and a hairdresser appointment for my wife. We got a really friendly welcome when we arrived and the motorhome was immaculate and the subject of questions and admiration on some of the sites we visited. Kelly gave us her personal mobile number so we could always reach her if we had questions or problems. She even took the time to set out an itinerary for our N Island tour, even though we were hiring a car for that part of our holiday. Thanks for a first class service "
"We rented a Bolero. it was well-equipped, spacious and so very comfortable. Kelly from Christchurch branch helped us plan our two-week tour of the South Island and her advice and tips were excellent.
The test of a company is when there are problems. We indeed encountered a number of problems that reflected our lack of experience with this car. Whenever we called to enquire (twice) we got immediate, patient and helpful responses. Richie (from Christchurch office) and Kelly (from Christchurch branch) covered for one another, and it never took more than ten minutes for one of them to get back to us.
So the camper was great, the service great, and the sense of security that comes with getting attentive and personal service was well worth the extra cost.
Iconic definitely met our highest expectations."
"Iconic made the process of renting a campervan best suited to my travel style easy. Kelly was available by phone and email to answer all my questions. Website was also very user friendly. The motorhome was brand new. Even when we had a problem on the road Kelly and her staff were very responsive in getting the issue resolved in a timely manner. We rented a unit that slept 6 even though we had 3 people. The extra room and fact that we did not have to make up beds each night definitely contributed to a fabulous trip. Kelly put together a proposed itinerary based on the type of travel we enjoy. This was tremendously helpful. THANK YOU ICONIC for a trip of a lifetime."
Our experience in New Zealand has been nothing less than exceptional. We enjoyed every single minute of it... so did the four little ones that came along! Travelling with the kids has been much easier than we expected, and doing it in a motorhome is indeed the best and easiest way to do it. Do not ask me what I enjoyed the most as... I do not have an answer. What I can say is that the South is unique in many respects and at least stunning and we were a bit sad to get aboard that ferry in Picton"
We truly enjoyed our visit to your country. You and Iconic made it quite special! If we return some day I hope it will be an Iconic holiday! Thanks again!